Privacy Policy 


We understand the importance of the protection of the privacy of the personal information of individuals and the importance of security of confidential information of all types.  This document sets out our policy regarding the collection, use and disclosure of personal information and security of confidential information of all types, including personal information.

Collection and Use of Personal Information

Personal information means information about an identifiable individual.  When you sign up on the CarbonRun website, we collect your email address and you may provide us with your personal information when you correspond with us by phone, email or otherwise.

CarbonRun collects, uses, and stores personal information (such as email addresses) only as necessary to operate and administer CarbonRun, and to provide related information and services to individuals who provide personal information to CarbonRun. The operation and administration of CarbonRun includes, but is not limited to, the following activities: (i) collecting and using emails in relation to CarbonRun’s contact us website form; (ii) marketing CarbonRun and its related programs that may be of interest, to the individuals who provide personal information. 

Personal information submitted to the CarbonRun website or to CarbonRun is kept strictly confidential unless disclosed in accordance with your consent or this Privacy Policy.  In all cases, the provision of personal information by users who register on the CarbonRun site (each a “user”) is voluntary:  any personal information provided by a user is submitted at the user’s discretion. 

CarbonRun collects personal information only from individuals to whom it relates. We retain personal information for so long as it is necessary for the purposes for which it was collected.

Personal information provided by a user will not be forwarded, traded or sold to outside organizations and other third parties (including that personal information will not be disclosed to third parties to enable them to market their products and services) unless disclosed in accordance with your consent or this Privacy Policy.  Individuals who provide personal information (including email addresses) to CarbonRun for any purpose may withdraw their consent to the use of their personal information including removal of their email address from our email list and any other electronic distribution list, at any time. The request for withdrawal should be sent to our Privacy Compliance Officer as indicated under “Questions and Contact Information” below.  CarbonRun reserves the right to contact any user or other person who provides confidential information at any time to forward information, respond to questions or provide notification of any changes to our program or our policies.

CarbonRun maintains a statistical record of CarbonRun website usage and traffic. Analysis of this information reveals which content is most clicked on and the domains from which people visit the site.  Identifying these trends helps us to provide more useful information to web visitors.


CarbonRun has designated a Privacy Compliance Officer to handle privacy matters and inquiries regarding personal information.

Disclosure of Personal Information

CarbonRun will disclose personal information only if consent is given by the relevant individual or:

  • to entities that assist CarbonRun in operating and in providing services to users of the website and program;
  • when permitted or required by law, such as in response to a subpoena or other legal process;
  • if we engage a third party to provide services to us (like computer back-up services, professional services, or archived file storage) and the third party is bound by obligations regarding privacy which are consistent with this Policy.
  • to meet legal obligations such as regulatory reporting.

Links to Other Sites

CarbonRun assumes neither responsibility or control over the content, security, accessibility, or accuracy of sites to which we may provide links.  When leaving the CarbonRun site and visiting another site, please check the privacy policy and security certificates for the site you are visiting before sharing information.

Access, Questions and Concerns

An individual may submit a written request to access his or her personal information retained by CarbonRun. The request should be sent to our Privacy Compliance Officer as indicated under “Questions and Contact Information” below.  

Protecting Confidential Information, including Personal Information

CarbonRun protects confidential information of all types, including personal information, with organizational, physical, mechanical and electronic safeguards appropriate to the sensitivity of the information.  Among the steps taken to protect personal information are:

• premises security;

• deploying technological safeguards like security software and firewalls to prevent unauthorized computer access or “hacking”; and

• internal password and security policies.

Changes to this Privacy Policy

CarbonRun reviews all of its policies and procedures periodically and we may change this Privacy Policy from time to time.

Questions and Contact Information

All questions regarding personal information and all other correspondence regarding privacy or this Privacy Policy should be sent as follows:

CarbonRun Privacy Compliance Officer

600 – 1741 Lower Water Street

Halifax, Nova Scotia B3J 0J2